We’re here for you, no matter what.
I just wanted to reach out to each of you to say hello and let you know that we are here for you.
As you all know, we are not seeing patients in the normal fashion right now due to the Coronavirus outbreak, but I want to assure you that does not mean that your treatment will come to a stop.
If you have an upcoming appointment in the next week or two, you don’t need to do anything now — we will be calling to reschedule those appointments. If you end up with a pokey wire, broken bracket, or anything that is hurting you, please call the office or reach out to me directly on the ER line at 916-934-3496 (call or text) and we’ll get you taken care of.
For Patients in Braces
The brackets and wires we use will continue to straighten your teeth regardless of how often you come into the office. If you are wearing elastics, continue to wear them as much as possible to keep your bite correction moving forward.
Please be very diligent to not break brackets. We can see you on an emergency basis if you are in discomfort, and we’ll do everything we can to make you comfortable. However, due to office restrictions, we cannot re-bond broken brackets at this time.
For Patients using Invisalign
You should continue to wear your aligners and elastics. If you are close to your next appointment and you are near your last aligners, You can anticipate a call to arrange getting you more aligners.
Serving you the best we can is always our top priority– even when our offices are closed. That’s why we’ve added a brand new feature on our website that allows for patients to be seen for virtual check-ups. At this time, we ask that only current patients with concerns or problems use this feature.
To Get Started With Your Virtual CheckUp → click here
While we don’t know how long this office closure will last due to the rapidly changing nature of the Coronavirus outbreak, we will keep you updated by email. Follow us on Facebook and Instagram to stay up-to-date and connected during this time.
Please know that we care about you and your treatment now and always. We want to help you in every way we can. Please don’t hesitate to reach out if you have questions! We’re going to get through this together.
Thank you! Stay healthy and happy! We’ll see you again very soon.